Orders shipping via EMS/DHL EXPRESS processed within 12-48 hours once receiving your payment. All of our items are sent out from China or HongKong. If you order over 50 pound, We will send out your order with DHL Express. Delivery time is about 5-10 business days. Tracking number will be emailed once your order is sent out.
There are no special catches or exceptions. The only thing we ask is that to send in the original packaging, the items back and make sure that the merchandise is in the same condition.
Back to our website - it is simple: Products must be in the condition you received them and in the original box and / or packaging.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may be an additional 2-10 business days after your credit is applied for to place on your account.
If our products have problem, You can return defective merchandise. We will pay for the Shipping Costs.
Boxes are amply sized and your items are well-protected. We will double-check before sending out items.